Prepare and configure Syndesk for dobby

They say a good beginning is half the battle, and dobby is no exception. Are you an administrator using Syndesk to manage your buildings? Follow the tips below to prepare Syndesk and enjoy optimal support from your digital assistant dobby.

Basic settings in Syndesk

Your office in Syndesk

Navigate to ‘Algemene instellingen’ in Syndesk. ‘Jouw kantoor’ is listed under the first tab. This is where you can enter all the details of your administrator office. If anything changes later, you can update it here.

Billing in Syndesk

The ‘Jouw kantoor’ tab also displays ‘dobby-facturaties’ in the right-hand column. Enter the email address of the person who processes the annual dobby invoices here. This can be your email address or your office's billing email address. Be sure to select ‘Aan de VME’ or ‘Aan syndicus’ to indicate the name to which the annual invoice should be made out.

Your communication through dobby

Under 'Algemene instellingen', click on the second tab, 'dobby', to set up your first correspondence with the joint owners. Do you want to send a welcome letter and an email? No problem! You can draft both in your own words to ensure that each invitation includes all the practical tips and is consistent with your communication style.

Basic settings per building

dobby centralises all of your building's information. As an administrator, you only need to enter the necessary information once. Under 'Gebouwen', click on the name of the building and use the first tab, 'Dossier', to enter the 15-day period for the general meeting under basic settings.

Via the third tab, 'Kavels', you can specify the corresponding lot type, such as apartment, storage unit or parking lot. Your full input is required for a correct count.